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Victoria and the team went above and beyond - supportive, communicative, approachable and efficient, we could not have asked for a better service.
In particular, we were so grateful when Victoria helped us through the stressful moments of house buying with her immediate action-taking yet calming approach. Highly recommend CSL.
We were recommended to you by a mutual friend who was very enthusiastic about your agency.
We had just discovered that all was far from well with our current letting agents and tenants. Not the first incompetent agents we had suffered unfortunately. The stress of having both agent and tenants breaking agreements and blatant advertising promises has to be experienced to be believed.
Since being with you and your excellent team we have experienced many extraordinary events.
Emails answered within 24hrs. Not two weeks later or in the middle of the night.
Emails answered completely, not the old “pick and choose” routine so beloved of the incompetent.
Emails that answered important questions that you hadn’t even thought of asking.
Telephone calls promptly answered with a friendly tone and all calls returned promptly.
Yes promptly, it can be done!
A superbly skilled and efficient team of artisans who can transform a badly neglected property into a welcoming home in short order.
A great willingness by all to go the extra mile for no other reason than it is a valid part of the culture and expresses a sense of professional pride so rarely seen nowadays. Of course they naturally just want to anyway!
An unfailing sense of humour. Difficult indeed in the cut and thrust of a seriously busy and successful agency.
Add these qualities together and it engenders trust and peace of mind, something we had long since forgotten.
All these virtues couldn’t fail to add up to the desired outcome. An outstanding service and an extremely suitable tenant in record time. Everybody wins.
A thousand thanks Michelle, Emily, Bev, Jane and Victoria in and out of the office. Mark the Builder, the Carpet Lady and Lewis the electrician.
I have rented a property via Cirencester sales and letting and have found them to be very efficient and helpful and made the process of finding and moving into a new property effortless.
From start to finish the communication has been excellent and all the staff there are very friendly and professional.
I would highly recommend them and would certainly use them again if necessary.
Michelle was great, even on a virtual tour. Very informative, friendly and personable.
Cirencester Sales & Lettings were great from start to finish. Communicated well throughout. Thank you for a great experience.
I have used Cirencester Sales & Lettings as my lettings agent for two properties I own in Cirencester for the last couple of years. As an overseas landlord, I was looking for a small and dedicated team who could handle everything on my behalf in an efficient manner. They have managed to find new tenants for both properties with an extremely short turnaround and have provided an excellent service to both myself and the tenants. I would definitely recommend them to anyone wishing to let out a property in the Cirencester area.
“Faced with a tricky situation with a rental property, I turned to Cirencester Sales & Lettings for help. Not only was help forthcoming, but a superb and efficient service with every aspect of preparing the property for re-let was provided by the ever-helpful team. Always punctual in communication I could not fault the level of service I have received from all concerned”.
Thank You for all your support and care, my time at 28 has been wonderful, its a great little house and I have had a great landlady. This is the first time I have rented and it's been seamless.
It’s amazing! You and your wonderful team have been doing such extraordinary work!
I feel so happy and very lucky that I have made the absolute right choice to have your great team to manage and look after my property. You and your team have been providing excellent customer centric service ever since the first day I gave the keys to you.
Sincerely wish your business keeps prosperous and developing!
All the best to you all!
Dear Michelle and all at Cirencester Sales & Lettings,
Thanks for all your support and first class communications this year.
With very best wishes for a happy and successful 2021.