Permitted Tenant Fees as per The Tenant Fee Ban – 2019


Our Tenant Fees have been updated to be compliant with The Tenant Fee Ban (2019)

We are also members of NAEA Propertymark which means we meet higher industry standards than the law demands. Our experts undertake regular training to ensure they are at the forefront of developments in the industry and to provide the very best moving experience to you.

Client Money Protection

NAEA Propertymark Protected

We are certified as part of the Propertymark Client Money Protection Scheme, you can View Our Certificate Here. You can find out more about the Propertymark Conduct and Membership here.

You can access a copy of our client money protection security certificate here.

Tenant fees/costs

Please see below details of any allowable tenant fees/costs when renting a property through Cirencester Sales & Lettings.

Holding Deposit: One weeks rent, this is worked out using the monthly rental figure x 12 and then divide this by 52.

This will be withheld if any relevant person/applicant (including any guarantor(s) withdraw from the tenancy, fail a Right-to-Rent check, provide false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days of the holding fee being paid,

(another deadline can be mutually agreed; this must be done in writing).

Security Deposit: Capped at five weeks rent.

  • This covers damage/cleaning or defaults by the tenant during the tenancy/outstanding utilities
  • Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid.
  • Lost Key(s) or other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). Costs of a locksmith if required, landlord/agent keys if new keys are issued will be charged to the tenant. A charge of £15 per hour for the time taken replacing lost key(s) or other security device(s) may also be charged.

Note: Some of our Landlords will accept a Deposit Replacement Insurance and such properties are usually advertised as having this option for your consideration. If this is something you may want to consider and require further information on, please do not hesitate to ask.

Variation of Contract at the Tenants Request: £50 per agreed variation, this cover the costs associated with discussions with the landlord and the preparation and execution of documents.

Change of Tenant/sharer at the Tenants Request:  £50 per replacement tenant or reasonable costs incurred if higher, this cover the costs associated with discussions with the landlord, new tenant referencing and Right-to-Rent checks, deposit registration and the preparation and execution of documents

Early Termination at the Tenants Request:  We understand that situations change;  in the event that you wish to leave your contract early, subject to the Landlords approval you would be liable for the landlord’s costs in re-letting the property along with all rent due under the tenancy until the start date of any replacement tenancy. These costs will not exceed the maximum amount of rent outstanding on the tenancy.

Complaints: We are committed to providing a professional service to all our clients and customers. If you have a complaint, please follow our procedure outlined here.

All fees & charges are shown exclusive of VAT.

Please contact a member of staff if you have any other questions about our fees.